The breakfast spread here is great, the staff and management are friendly, and it's in a fantastic location near a concert hall.

we recommend it. our rooms were extremely spacious with slippers and soap, as for instance. the hotel's staff was really friendly.

The beds are super comfy and you can easily adjust the room temperature to your liking. Plus, you get free Wi-Fi! 📶 the bathrooms are kept pretty clean. the building itself is stunning and the location couldn't be better - it's right near all the cool tourist spots and the market.

The room was quite spacious and had slippers and soap, which was a nice touch. Everything here was just great. the staff were super friendly and always ready to help out with any information we needed. 🌟

The staff at the reception were incredibly helpful and friendly, making us feel welcome from the moment we arrived. The hotel is conveniently located near popular tourist sites, making it easy for us to explore the city either by walking or by car. The rooms were spacious and quiet, providing a peaceful environment for us to relax after a long day of sightseeing. We were impressed with the amenities provided in the room, including slippers, toothbrushes and toothpaste, soap, and a complimentary bottle of water. The comfortable bed ensured a restful night's sleep, and we appreciated the attention to detail in terms of cleanliness.

The bed was comfortable, the room was big, the views from the window were impressive, and the location was convenient, near tourist attractions.

Great WiFi, perfect location, helpful staff, clean rooms, astonishing views.

Nothing not to love.

If you're planning to spend New Year's Eve in this hotel, you can expect a prime location, with great views of the city's skyline from your room. The staff is also very helpful and eager to assist with any inquiries, making your stay more enjoyable. the breakfast spread is decent, with a variety of options to choose from, perfect to start the day with a full tummy.

The ambiance of this hotel could use some improvement- there are some strange smells in the hallways and certain rooms, which can be unpleasant and puzzling. expect some issues with cleanliness as some parts of the hotel are not well-maintained, such as stained carpets, and dirty appliances in some rooms.

The hotel is located in a central area with easy access to tourist sites, and a few shops nearby. Rooms are spacious and equipped with amenities like slippers, water, and toothbrushes. The beds are comfortable, ensuring a good night's sleep. Although the carpet in some rooms may have spots, the bathrooms are clean, and the breakfast is satisfactory.

The hotel staff may not be very friendly or able to speak English well.

I had a great stay at this hotel. The location was very convenient, with a lot of tourist attractions nearby. The staff were very helpful and friendly, and the person at the reception spoke excellent English. The hotel facilities were excellent, and the rooms were spacious and clean.

Nothing, all excellent.

Our stay at Grand Opera was truly delightful. The hotel's central location made it convenient for exploring the vibrant city. The spacious and quiet rooms were well-equipped with all the amenities we needed. Additionally, the comfortable beds ensured a restful night's sleep. We were pleasantly surprised by the 24/7 supermarket nearby, making it easy to grab any essentials. Despite some minor issues with the cleaning service, the staff was responsive to our requests and promptly attended to them. I highly recommend this hotel for a pleasant and convenient stay in Almaty.

The breakfast was decent, and they offered complimentary tea and coffee in the room. the hotel was located in a central area, close to shops and restaurants. the room was quite spacious and had a big window that provided natural light.

The hotel was not clean, with dirty carpets and a strange smell throughout the room and hallways. Most of the staff did not speak English and were not very helpful.